Servers
Job Description
We pride ourselves on exceptional service and customer satisfaction, and we are looking for an experienced and passionate server to help support our team. The ideal candidate for this position has previous experience in the restaurant industry, enjoys working in a busy restaurant environment, is capable of taking direction well and multitasking effectively.
Servers are responsible for greeting customers, taking food and beverage orders and submitting food orders to the kitchen staff. They must also verify that customers’ food and beverage orders are correct, of excellent quality and presentation, and deliver the orders to patrons. Servers ensure customers are satisfied with their meals, work with the kitchen to resolve any complaints and process customer payments. They increase customer retention and loyalty by providing fast, reliable and friendly service to all of their customers, as well as ensure the dining room is clean and safe at all times.
Duties and Responsibilities
- Taking orders from customers
- Answering questions about menu items, food sensitivities and food substitutions
- Giving customers suggestions for food and drinks and telling them about any special menu items
- Serving non-alcoholic beverages and delivering food to customers
- Communicating with customers to ensure satisfaction and resolve any complaints
- Processing customer payments
- Removing dirty dishes from tables to avoid clutter while customers are eating
- Cleaning tables and chairs after customers have finished their meals
- Sweeping and mopping underneath tables and chairs
- Restocking condiments, silverware, and other necessary supplies
Qualifications
- High School Diploma preferred but not required
- Effective communication and active listening skills for conversing with guests
- Impeccable customer service skills and social perceptiveness
- Ability to evaluate customer satisfaction and responsiveness
- Oriented toward serving others and helping customers
- Accountability in processing customer payments
- Strong time management and organizational skills
- Excellent problem solving abilities and attention to detail
- Ability to stay calm under pressure
Requirements Include
Must possess a valid driver's license or state ID. Subject to background check and drug testing.
Physical Requirements
Heavy Work: Exerting up to 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to stand and walk quickly for periods of four (4) hours or more. Use of arm and /or leg controls requires exertion of forces greater than for medium work.
Bus Person
Job Description
A busser serves patrons by setting tables, placing and replacing silverware, keeping beverage glasses full, clearing and cleaning tables, chairs, and environment, while adhering to sanitation and safety policies. Bussers support servers and other floor personnel in their duties.
Duties and Respnsibilities
- Clear tables, remove tableware, and sort and stack used tableware
- Keep dining area cleaned, sanitized, and well stocked
- Remove trash bags from receptacles and replace trash liners
- Assist food servers
Qualifications
- High School Diploma preferred but not required
- High dexterity, stamina and ability to lift up to 40 pounds
- Ability to stay calm under pressure
- A great attitude
- Amazing interpersonal skills
- Ability to solve customer complaints
- Excellent problem solving abilities
- Great attention to detail
- Excellent communication skills
Requirements Include
Must possess a valid driver's license or state ID. Subject to background check and drug testing.
Physical Requirements
Heavy Work: Exerting up to 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to stand and walk quickly for periods of four (4) hours or more. Use of arm and /or leg controls requires exertion of forces greater than for medium work.
Diswasher
Job Description
Dishwashers unload the cutlery and dishes brought to the kitchen by Bussers while loading and organizing them into trays for the washer. They ensure all pots and pans used by the kitchen are scrubbed and sanitized. Dishwashers are responsible for taking garbage and trash to the dumpster area, washing work areas, refrigerators, cooking equipment, walls and floors, assembling, maintaining and powering down the dish machine. Dishwashers may also be asked to perform additional tasks by cooks to support kitchen operations and efficiency.
Duties and Respnsibilities
- Washing cutlery and dishes by running commercial dishwashers
- Hand washing larger cooking equipment
- Washing work areas, refrigerators, cooking equipment, walls and floors
- Assembling, maintaining and breaking down the dish machine
- Prep work
- Taking trash to the dumpster area and properly disposing of all restaurant refuse
Qualifications
- Ability to lift up to 50 pounds several times a day
- Ability to place cases, pans, utensils and plates on both low and high shelves
- Ability to work in hot and damp environments
- Ability to respond to emergency situations to avoid endangering themselves or others
Requirements Include
Must possess a valid driver's license or state ID. Subject to background check and drug testing.
Physical Requirements
Heavy Work: Exerting up to 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to stand and walk quickly for periods of four (4) hours or more. Use of arm and /or leg controls requires exertion of forces greater than for medium work.
Line Cook
Job Description
We pride ourselves on the culinary creations served from our kitchen, and we are looking for an experienced and passionate Line Cook to help support our team. The ideal candidate for this position has previous experience preparing Vietnamese cuisine, enjoys working in a busy restaurant environment and is capable of taking direction well and multitasking effectively. If you have restaurant industry experience and a passion for food prep and strong customer service, please submit an application to us today.
Duties and Respnsibilities
- Measure and assemble ingredients for menu items
- Collaborate with the Chef and Cooks to prepare meals during our dining hours
- Maintain accurate food inventories
- Properly store food items at appropriate temperatures
- Rotate stock items as per established procedures
- Restock kitchen for subsequent shifts
- Ensure that the food prep area and kitchen are cleaned and sanitized during and at the end of your shift
Qualifications
- 2+ years' experience as a Cook in the restaurant industry preferred, but not required
- Able to read and follow standardized recipes
- Strong knowledge of proper food handling procedures
- Able to work as part of a team in a busy kitchen atmosphere
- ServeSafe Certification preferred
Requirements Include
Must possess a valid driver's license or state ID. Subject to background check and drug testing.
Physical Requirements
- Mobility and dexterity to move/lift large, heavy objects up to 50 lbs.
- Able to stand and walk for periods of up to 8+ hours
- Able to work in a hot environment and/or close-quarters
- Manual dexterity to include using kitchen utensils and handling food items
- Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
- Must be able to withstand a hot and/or close environment
- Must be able to work at a fast pace and respond to visual and oral cues
Prep Cook
Job Description
We pride ourselves on the culinary creations served from our kitchen, and are looking for an experienced and passionate Prep Cook to help support our team. The ideal candidate for this position has previous experience preparing Vietnamese cuisine, enjoys working in a busy restaurant environment and is capable of taking direction well and multitasking effectively. If you have restaurant industry experience and a passion for food prep and strong customer service, please submit an application to us today.
Duties and Respnsibilities
- Measure and assemble ingredients for menu items
- Collaborate with the Chef and Cooks to prepare meals during our dining hours
- Maintain accurate food inventories
- Properly store food items at appropriate temperatures
- Rotate stock items as per established procedures
- Restock kitchen for subsequent shifts
- Ensure that the food prep area and kitchen are cleaned and sanitized at the end of your shift
Qualifications
- Able to read and follow standardized recipes
- Strong knowledge of proper food handling procedures
- Able to work as part of a team in a busy kitchen atmosphere
- ServeSafe Certification preferred
Requirements Include
Must possess a valid driver's license or state ID. Subject to background check and drug testing.
Physical Requirements
- Mobility and dexterity to move/lift large, heavy objects up to 50 lbs.
- Able to stand and walk for periods of up to 8+ hours
- Manual dexterity to include using kitchen utensils and handling food items
- Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
- Must be able to withstand a hot and/or close environment
- Must be able to work at a fast pace, and to respond to visual and oral cues
Kitchen Manager
Job Description
As the kitchen manager, you will be responsible for overseeing food preparation, ordering supplies, scheduling shifts, and monitoring inventory levels. To be successful in this role, the ideal candidate will have proven culinary and management experience. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and organizational abilities.
Duties and Respnsibilities
- Managing inventory so that all necessary ingredients are stocked for service
- Hiring new staff and providing training to facilitate quick acclimation
- Streamlining the kitchen processes to maintain prompt service times
- Setting regular cleaning standards for the kitchen and verifying that staff is maintaining sanitation levels
- Creating schedules for all kitchen staff
- Tracking kitchen finances to identify areas of potential waste
- Cold and dry storage Inventory
- Prepping and cooking all recipes
- Monitoring food quality
- Delegates task to other kitchen staff
- Orchestrates delivery of prepared foods
Qualifications
- A strong base of culinary knowledge
- Strong Leadership skills
- Outstanding Interpersonal skills
- Experienced in conflict resolution
- Attention to detail
- Financial understanding
Requirements Include
- Bachelor’s degree in Hospitality Management preferred or certification from culinary school
- A minimum of 3 years’ experience in a similar role preferred, but not required
- In-depth knowledge of kitchen health and safety regulations
- Ability to work well in a stressful and fast-paced environment
- Excellent problem-solving and conflict management abilities
- Outstanding communication and organizational skills
Physical Requirements
- Mobility and dexterity to move/lift large, heavy objects up to 50 lbs.
- Able to stand and walk for periods of up to 8+ hours
- Must be able to withstand a hot and/or close environment
- Manual dexterity to include using kitchen utensils and handling food items
- Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
- Must be able to work at a fast pace, and to respond to visual and verbal cues
Floor Manager
Job Description
Restaurant floor managers ensure that a restaurant meets its service and sales objectives. They supervise and direct the activities of staff to make sure that customers have a pleasant experience through prompt and polite service. Also, they fill in for any staff members in case of absenteeism and ensure that the overall function of the restaurant is managed properly. Typically, a restaurant floor manager works in a supervisory role – monitoring the quality of food that is prepared in the kitchen, compliance with local health and safety codes, and creating staff schedules is all in a day’s work for this professional. There is some administrative angle to this work as well i.e. they are also required to handle inventory and supplies and process employee payroll.
Duties and Respnsibilities
- Managing inventory so that all necessary ingredients are stocked for service
- Hiring new staff and providing training to facilitate quick acclimation
- Streamlining the front-of-house processes to maintain prompt service times
- Setting regular cleaning standards for the dining room and verifying that staff is maintaining sanitation levels
- Creating schedules for all front-of-house staff
- Tracking dining room finances to identify areas of potential waste
- Cold and dry storage Inventory
- Monitoring food quality
- Delegates task to other front-of-house staff
- Orchestrates delivery of prepared foods
- Ensure total customer satisfaction
Qualifications
- A strong base of culinary knowledge
- Strong Leadership skills
- Outstanding Interpersonal skills
- Experienced in conflict resolution
- Attention to detail
- Financial understanding
Requirements Include
- Bachelor’s degree in Hospitality Management preferred or certification from culinary school
- A minimum of 3 years’ experience in a similar role preferred, but not required
- In-depth knowledge of kitchen health and safety regulations
- Ability to work well in a stressful and fast-paced environment
- Excellent problem-solving and conflict management abilities
- Outstanding communication and organizational skills
Physical Requirements
- Mobility and dexterity to move/lift large, heavy objects up to 50 lbs.
- Able to stand and walk for periods of up to 8+ hours
- Must be able to withstand a hot and/or close environment
- Manual dexterity to include using kitchen utensils and handling food items
- Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
- Must be able to work at a fast pace, and to respond to visual and oral cues